Spring forward with a full plan
Are you ready for a new year, a new summer season, a new round of tourists? Are your employees ready? …
Author Archives: happygourmand
Orange slices or donuts – what’s the lesson to learn?
I bet you’re like me, you read all kinds of headlines and see numerous blog posts and newsletters and articles …
Service Bloopers, or what not to do for your customers
As Customer Service Week continues, I want to offer some tips on things to avoid as a service employee. Every …
Customer Bill of Rights
This is my second post for Customer Service Week, in hopes of spreading the best practices of successful service companies …
Customer Service Week – a great place to start
This week is internationally recognized as Customer Service Week, when businesses around the world work to promote exemplary service for …
