Spring forward with a full plan
Are you ready for a new year, a new summer season, a new round of tourists? Are your employees ready? …
Category Archives: service
Service Bloopers, or what not to do for your customers
As Customer Service Week continues, I want to offer some tips on things to avoid as a service employee. Every …
Customer Bill of Rights
This is my second post for Customer Service Week, in hopes of spreading the best practices of successful service companies …
Customer Service Week – a great place to start
This week is internationally recognized as Customer Service Week, when businesses around the world work to promote exemplary service for …
How to be happy after Easter chocolate withdrawal
Here we are, another big holiday. It’s a time for families to spend together, to share big meals around the …
