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WOW Service Mentor Insights

~ Tips and secrets shared so you can create a wow experience every time, making your customers and your employees – and you! – happier.

WOW Service Mentor Insights

Tag Archives: leadership

Spring Training: Heading for Second Base

May 14, 2019

Training new employees is intensive work, and often in the service industry it is time sensitive; employees are often part-time …

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Do you major in “mediocre”?

March 24, 2014

Years ago when listening to a Tony Robbins lecture on tape I heard him say something that struck a chord: …

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International Women who inspire me every day

March 10, 2014

I know International Women’s Day was last Saturday. I, like many women, was busy doing day-to-day stuff all weekend so …

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Link

Weekend Reading – great for everyone

March 7, 2014

Weekend Reading – great for everyone I found this article – and the TED Talks – very interesting, being a …

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March forward and take the year by storm

March 3, 2014

February is when we are in the doldrums. The weather sucks, to put it plainly, and many of us are …

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  • sometimes, bad days are there to remind you that you have good ones to look forward to. – author unknown
  • Everybody is just winging it! — from The Ministry of Happiness
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  • Some Great Websites for those Sheltering at Home — The Ministry of Happiness
  • Spring Training – Bringing the runner home

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