A lot can happen in a year
This is a sort of diary entry, to mark the events. It’s important to catalog those times in our lives …
Tag Archives: success
Spring training: “Let’s play ball!”
Most of us don’t play sports at a professional or world class level. But we do understand the nature of …
Orange slices or donuts – what’s the lesson to learn?
I bet you’re like me, you read all kinds of headlines and see numerous blog posts and newsletters and articles …
Service Bloopers, or what not to do for your customers
As Customer Service Week continues, I want to offer some tips on things to avoid as a service employee. Every …
Customer Bill of Rights
This is my second post for Customer Service Week, in hopes of spreading the best practices of successful service companies …
