Small Kindness, Big Dividend

November 13, 2018

Today is World Kindness Day. In a world where we need a day to encourage people to be kind, there …

Customer Service Week – a great place to start

October 6, 2014

This week is internationally recognized as Customer Service Week, when businesses around the world work to promote exemplary service for …

May 29, 2014

Originally posted on Jessica L. Arrant:
The children I take part in facilitating every day lack many important social skills. One of…

March 24, 2014

Years ago when listening to a Tony Robbins lecture on tape I heard him say something that struck a chord: …

March 19, 2014

In the Okanagan, there are hundreds of people sitting right now with piles of resumes on their desks, thinking “I …